HDL Dubai is the official and exclusive distributor of HDL products in UAE Dubai and , which are available through our network of HDL approved installers.
HDL was established in 1985 and today has a global presence with products available in 80+ countries and in all continents.
A number of prestigious International projects have been completed using HDL products. Some examples include all of the the DMX nodes and SMS gateway at BMW World in Munich, and the lighting system at the Great Hall of the People in Beijing (Chinese Parliament).
Through our compulsory training and accreditation courses, we assess all installers and pride ourselves for the highest levels of customer support, workmanship and after sales service from every professional that participates.
In addition to the above we record the serial number of every product sold by us so that we can ensure traceability should any issue arise.
In order to continually innovate and further specialise the product range we operate a local technical department who collaborate with the R&D department at the headquarters on a continual basis.
We are fully committed to providing customers with innovative solutions – both in our products and our services.
We commit ourselves to always striving to please our customers and to deliver an excellent standard of service all of the time.
We offer friendly and professional advice to accommodate for each of our customer needs.
We will handle your requests efficiently.
We listen to feedback because it helps us to continue to improve our services.
We treat all information about yourself and your business with respect and in the strictest of confidence.
We are committed to offering the highest quality training initiatives by making sure we fully understand your requirements and then working with you to deliver the outcomes you are striving towards.
Our training programmes are designed to help you develop best practice in everything you do while working for your clients, delivering practical, competitively priced training and assessments in a professional, friendly and learning environment.
We ensure our course information is up-to-date and relevant it is our mission to work in partnership with individuals and the business community to provide high quality. We also understand that continual investment in training is one of the best ways to improve performance. The training includes a variety of formats from formal classroom based training to workshops, one-to-one coaching and on-the job training.
In order to support you and progress your career development we are also able to devise and provide bespoke training courses to suit any company’s individual requirements and professionally assist with identifying specific training needs.
We are fully committed to the principle of equality of opportunity for all in employment and service delivery. We take pride in our increasingly diverse community and all the cultural richness that it brings with it.
We intend to be fair to people who use or would like to use our services. We also intend to be fair to those who work for us or who would like to work for us. Treating people fairly does not always mean treating them the same regardless of their age, disability, sexual orientation, marriage and civil partnership, pregnancy or maternity, sex, race, religion or belief.